Automatic lead capture
Every chat becomes a lead you can close.
No more scrolling through old chats to find who wanted what. Your agent saves the details customers give and sorts every contact by how close they are to buying.
- Know who is ready. Anyone with something in their basket is marked Hot, so you close today's sales first.
- Never forget a chase. Interested customers who go quiet for a day move to Follow up on their own.
- Details saved for you. An email typed in chat is checked and saved to the customer. No copying, no spreadsheet.
Industries
Built for businesses that sell in chat.
Each agent starts with the job your business needs: selling from a catalogue, booking appointments, or answering carefully in healthcare.
Matches a customer’s photo to the right product, quotes delivery and takes payment.
Selling something else? If your customers message you, an agent can work for you. Start free
Your customers are already messaging you.
One agent, one catalogue, one inbox, on the six channels customers actually use.
- Messenger
- Telegram
- Website chat
And it works in the tools you already run on
What it does with your Google accountIt never acts on anything sensitive without your say.
Payment goes straight to you. Checkout runs on your own gateway, in your account. We never hold it.
Every sensitive action has a switch. Sending mail, booking, editing a sheet: off, ask me first, or on.
It hands over to a person when a conversation needs one, and tells you why.
It quotes your catalogue, never its imagination. Prices and stock come from your products.
Tools this agent may use
Waiting for you. The agent wants to email an invoice to Ada. Approve or reject it.
Connects to the Google tools your business already uses
A business can connect its own Google account so its AI agent can do real work: send the email, book the appointment, look up the price. Nothing is connected until the business signs in to Google itself, and it can disconnect at any time.
Gmail
Sends email from your business address when a customer asks for something in writing: an order summary, product details, a receipt.
It can send email. It cannot read, search or open your mail.
Google Calendar
Checks when your business is free and books the appointment once a customer agrees a time.
Only calendars you own. Never calendars other people share with you.
Google Sheets
Answers customers from a price list or stock sheet you keep, and adds a row when you ask it to.
Only the files you pick. It cannot see the rest of your Drive.
Google Docs
Answers from a document you chose, such as your policies or a menu, and adds notes when you ask.
Only the files you pick. It cannot see the rest of your Drive.
Google data is used only to deliver these features for the business that connected them. AutomateIt's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. See how we handle it in our Privacy Policy.
Suggested from this week's chats
“Delivery to Ibadan is two working days and ₦3,500. Pickup in Ikeja is free.”
Drawn from 4 conversations your team corrected
Approve or dismiss it in your dashboard.
It learns how your team works.
Correct an agent once and that correction becomes a rule you approve. Nothing changes until you do. Approved rules are how every agent answers next time. The way your shop works stays in the shop, even when staff leave.
Your customers' details are yours.
Conversations are used to run and improve your own agents, and nothing else. We never sell or share them. Read the privacy policy
NDPA 2023
Built to Nigeria’s Data Protection Act, and the NDPR before it.
GDPR
Applied too, for EU customers and because our database is hosted in the EU.
Meta’s rules
WhatsApp, Instagram and Messenger run on Meta’s official platforms and policies.
Encrypted keys
Payment and channel credentials are sealed with AES-256 and AWS KMS.
Walled off
Every request is scoped to your shop. No other merchant can reach your data.
Delete on request
A customer can have their data removed, with a code to check it was done.
Priced for a shop, not a call centre
One WhatsApp number, up to 5 agents, catalogue, cart and checkout.
Choose StarterAgencies and larger teams: talk to us, or see every plan.
On AutomateIt
And still counting.
Live totals from our platform.
The questions shop owners actually ask
Will it invent a price?
No. Prices and stock are read from your catalogue on every answer, and a check stops any figure it cannot find there. The customer gets “let me confirm that” instead of a made-up number.
Who holds the money?
You do. Checkout runs on your own payment gateway, in your account. We never touch it.
What if a customer needs a person?
The agent hands the chat over and tells you why. You can take any conversation yourself at any moment and the agent steps back.
Does it speak the way my customers write?
It replies in the language of the message, English or Pidgin, and it reads the photos and voice notes customers send.
How long until it is answering?
Telegram and website chat go live in minutes. WhatsApp takes as long as Meta’s verification of your business takes. We do the setup, they set the pace.
What we are building next
Launching soon
Voice agents
Agents that answer the phone on the same business number.
Business Brain
Your team’s approved rules grown into playbooks and an agent the company keeps.
Agents that act on your systems
From software to the machines a business runs on.
Put an agent on your busiest channel today.
14 days free, no card. Bring your products, connect one channel, and watch the first conversation finish itself.